TY - BOOK AU - Locker,Kitty O. TI - Business and administrative communication SN - 0256220573 (alk. paper) AV - HF5718 LOC PY - 1997/// CY - Boston, Mass. PB - Irwin/McGraw-Hill KW - Business communication KW - Communication in management N1 - Includes one quick reference chart; Includes bibliographical references (p. 654-665) and indexes ER -