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A study on the impact of knowledge management and digital transformation as anchors of customer experience in contact center operations in Zimbabwe / By Sandrah Gruba. (Unpublished).

By: Contributor(s): Material type: TextTextHarare : University of Zimbabwe, 2019Description: 101 leaves : illustrations ; 30cm CDContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
Subject(s): LOC classification:
  • HD30.2 GRU
List(s) this item appears in: Michelle
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
Special Collections Theses and Dissertations Special Collections Theses and Dissertations Main Library -University of Zimbabwe Main Library Special Collections Theses Special Collections Theses HD30.2 GRU (Browse shelf(Opens below)) 1 Available 36030000120

Typescript

Thesis - University of Zimbabwe,2019.

Includes bibliographies

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